Privacy Policy

R&A Helio Strut Pvt. Ltd. (“R&A Helio”, “we” “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website www.raheliostrut.in.

In this Privacy Policy, we intend to inform you about the scope and purpose of the personal data we collect, use and process.

1. Information We Collect

Personal Information: Name, email address, phone number, company name (if submitted via contact forms).
Technical Data: IP address, browser type, device information, and usage data collected via cookies and analytics tools.
Project Inquiry Data: Any information you submit related to project collaboration or service requests.

2. How We Use Your Information

To respond to inquiries and provide requested services.
To improve website functionality and user experience.
To send newsletters or updates (only if you opt-in).
To comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal data. We may share it with:

Service providers assisting in website operations.
Legal authorities if required by law.

4. Cookies and Tracking

We use cookies to enhance site performance and analyze traffic. You can manage cookie preferences via your browser settings.

4.1 General information about cookies

Cookies are small files that your browser automatically creates when you visit our website and which are stored on your IT system (laptop, tablet, smartphone, etc.).

The information stored in a cookie is derived from the context of the specific device that is being used. However, this does not mean that we will become directly aware of your identity.

4.2 Legal basis for the use of cookies

Where data processed by cookies is necessary for the proper functioning of our website, it is required to protect our own legitimate interests and those of third parties..

5. Data Security

We implement reasonable security measures to protect your data. However, no method of transmission over the internet is 100% secure.

5.1 SSL/TLS encryption

This site employs SSL or TLS encryption to ensure the security of data processing and to protect the transmission of confidential information, such as orders, login data and contact requests that you send to us as the operator. You can recognise an encrypted connection by the presence of “https://” instead of “http://” in the address bar of your browser and by the padlock icon in the browser’s address field.

We use this technology to protect the data you submit.

6. Your Rights

You may request access, correction or deletion of your personal data by contacting us at sales@raheliostrut.in

7. Our activities on social media & Third-Party Links

To enable us to communicate with you on social media and keep you informed about our services, we have our own social media profiles. Our site contains links to external websites. However, we are not the original provider of such sites but only use them within the options made available to us by their respective providers.

As we do not have access to the providers’ records, please note that the best way to exercise your rights (e.g. rights to access, correction, erasure, etc.) is to contact each specific provider directly. Please note the following further details of how your data is processed on social media platforms, broken down by the social media providers we use:

7.1 Facebook & Instagram

Data controller for India: Meta Platforms, Inc., 1 Hacker WayMenlo Park, CA 94025, USA

7.2 LinkedIn

Data controller for India: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Republic of Ireland

7.3 X (Twitter)

Data controller for India: X Corp., 8th Floor, The Estate, 121 Dickenson Road, Bangalore 560 042, India.

Access to your data: https://x.com/settings/your_x_data

7.4 YouTube

Data controller for India: Google LLC & Google India Private Limited, 1600 Amphitheatre Parkway, Mountain View, California, USA.

8. Web analysis

8.1 LinkedIn pixel (Insight Tag)

This website uses LinkedIn Insights from the LinkedIn Corporation, 1000 W Maude Ave Sunnyvale, CA 94085, USA (LinkedIn). Once you have given your express consent, it is possible to track your user behaviour. This procedure aims to analyse the effectiveness of advertisements for statistics and market research, thereby helping us to optimise future advertising activities. The LinkedIn pixel provides us with additional information about people who are interested in our products, such as their job title, employer or the industry in which they work.

When visiting our website, the LinkedIn pixel may also process, for example, the following data:

IP address
Interactions on our website (e.g. pages viewed, clicks, conversions)
Browser type and version
Operating system used
Referrer URL (previously visited page)
Time of server request

Direct identifiers are automatically removed from the database by LinkedIn within seven days, and the data is erased after 180 days. The retention period for the cookie can be gathered from our consent solution. The data is stored and processed by LinkedIn in such a way that it can be associated with the relevant user profile.

Additional information and the LinkedIn Pixel privacy policy can be viewed at: https://www.linkedin.com/legal/privacy-policy.

8.2 Meta Pixel (formerly Facebook Pixel)

This website uses the Facebook Pixel of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA (“Meta”). Once you have given your express consent, it is possible to track your user behaviour whenever you have viewed or clicked a Facebook advertisement. This procedure aims to analyse the effectiveness of Facebook advertisements for statistics and market research, thereby helping us to optimise future advertising activities.

When visiting our website, the Meta Pixel may also process, for example, the following data:

IP address
Device information
Browsing history
Interactions on our website (e.g. pages viewed, clicks, conversions).

The data is stored and processed by Meta in such a way that a link can be established to the relevant user profile and so that Meta can use the data for its own advertising, in accordance with the Meta (Facebook) privacy policy (https://www.facebook.com/about/privacy/). This enables Meta and its partners to place advertisements both on and outside of Facebook.

Also, a cookie may be stored on your device for such purposes.

The collected data is stored by Meta for a period of 180 days and is then removed if the website is not revisited by the user.

8.3 Google Analytics 4 (GA4)

On our websites, we use Google Analytics 4 (GA4), a web analytics service provided by Google LLC (“Google”).

In this context, pseudonymised user profiles are created and cookies (see “Cookies” above) are used. The information generated by the cookie about your use of our website may include, but is not limited to the following:

Short-term recording of the IP address without permanent storage
Location data
Browser type and version
Operating system used
Referrer URL (previously visited page)
Time of server request
The pseudonymised data may be transferred by Google to a server in the USA and stored there.

The information is used to analyse website use, to compile reports on site activities and to provide further services associated with website and internet use for the purposes of market research and tailoring these web pages to meet customers’ needs. Furthermore, this information may be transmitted to third parties if this is required by law or if third parties process this data upon request.

The default retention period set by Google is 14 months. Otherwise, personal data is stored for as long as it is needed to fulfil the purpose of the processing. The data will be erased as soon as it is no longer required for its purpose.

Additional information about data privacy when using GA4 can be found at: https://support.google.com/analytics/answer/12017362?hl=en.

8.4 LinkedIn Analytics

On this website, we use the retargeting and conversion tracking tools of LinkedIn Ireland, Wilton Plaza, Wilton Place, Dublin 2, Republic of Ireland (LinkedIn).

To facilitate this, we have integrated the LinkedIn Insight Tag on our website, which enables LinkedIn to collect statistical data about your visit and usage of our site; based on this data, LinkedIn provides us with summarised statistics. This service also allows us to show you interest-based, relevant offers and recommendations after you have explored certain services, information, or offers on our website. The relevant details are stored in a cookie.

This usually involves collecting and processing the following data:

IP address
Device information
Browser details
Referrer URL
Time stamp

Further details about the LinkedIn privacy policy can be found at: https://www.linkedin.com/legal/privacy-policy.

9. Plugins and other services

9.1 Google Maps

We use Google Maps (API) on our website. Google India Private Limited is part of the Google Group, which has its head office at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Maps is a web service for displaying interactive (terrestrial) maps in order to visualise geographical information. By using this service, you can, for example, view our location, which makes it easier for you to find us.

When you access pages that contain an embedded Google Maps display, information about your use of our website (such as your IP address) is transmitted to and stored by Google servers in the United States, provided that you have given your consent as required by Art. 6 (1) (a) GDPR. In addition, Google Maps also downloads Google Web Fonts, Google Photos and Google Stats. Here, too, the service provider is Google Ireland Limited. When you access a page that includes embedded Google Maps, your browser loads the web fonts and photos required to display Google Maps into your browser cache. This is another purpose for which your browser connects to Google servers. This informs Google that our website has been accessed from your IP address. This happens regardless of whether Google provides a user account through which you are logged in or whether there is no such user account. If you are logged into Google, your data will be associated directly with your account. If you do not want such an association with your Google profile, you must log out of your Google account first. Google stores your data (even if you are not logged in) as a user profile and analyses it. You have the right to object to the creation of such a user profile, but you must contact Google to exercise this right.

If you do not agree to the future transmission of your data to Google within the scope of using Google Maps, you can completely disable the Google Maps web service by disabling the JavaScript application in your browser. However, in such a case, you cannot use Google Maps or the map on this website.

You can view the data privacy provisions of Google Maps (“Google Privacy Policy”) at: https://maps.google.com/help/terms_maps/.

9.2 Google reCAPTCHA

We use the reCAPTCHA function on this website. reCAPTCHA is operated by Google India Private Limited and is part of the Google Group, which has its head office at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The reCAPTCHA function primarily serves to discern whether input is made by a human being or whether it is made improperly through machine-based or automated processes. The service also includes the transmission of the IP address and, if applicable, other data required by Google for the reCAPTCHA service to Google.

Further information about Google reCAPTCHA and Google’s privacy policy can be found at: https://policies.google.com/privacy?hl=en.

9.3 Google Tag Manager

On this website we use Google Tag Manager. Google Tag Manager is Google India Private Limited and is part of the Google Group, which has its head office at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

This tool can be used to implement “tags” (i.e. snippets of code embedded in HTML elements) and manage them via an interface. By using Google Tag Manager, we can automatically track which button, link or personalised image you have actively clicked on, and we can then record which content on our website is of particular interest to you.

The tool also triggers other tags, which in turn may collect data. However, Google Tag Manager does not access such data. If you have disabled tracking at the domain or cookie level, this setting will remain in place for all tracking tags implemented by Google Tag Manager.

Further details of Google Tag Manager and Google’s privacy policy can be found at: https://policies.google.com/privacy?hl=en.

10. Updates and amendments to this Privacy Policy

This Privacy Policy is up to date and was last revised in May 2026.

It may become necessary to amend this Privacy Policy as a result of the further development of our website and services or due to changes in legal or official requirements. You can view and print out the latest version of our Privacy Policy on our website at any time by visiting: https://raheliostrut.in/privacy-policy/.

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